Workflow Build, Toowoomba
The jobs from
your Audit,
built in Claude
Your Audit showed which jobs AI can take on and which need a person checking. Getting them working day to day is the next step.
I build each one in Claude, test it against what we agreed it has to do, and run it on your real work for a week. Your team's trained on it, and your named person signs it off at a handover meeting.
It starts with a free 30-minute call.
At a glance
- Establishment fee
- $1,500 inc GST, once per Build, for preparing it
Your Audit fee comes off it if you go ahead within 90 days - Each workflow
- $3,400, $4,200 or $5,500 inc GST, by tier
Your Claude plan is paid to Anthropic separately - Good for
- After your Audit
- Live
- A working week on your real work before it's signed off
- After
- Check-ins at 3, 6 and 12 months, and 30 days of questions
- Travel
- No charge within 100 km of Toowoomba
Is it for you?
Is a Build your next step?
You've had your Audit
You know which jobs to start with, and you'd rather have them built than work it out yourself.
You've had a go yourself
You've spent hours on it and ended up with something that half works and that you don't quite trust.
You want it proven first
You'd like to see it pass agreed tests on copies of your own work before it goes near anything live.
A Build is made from your Audit report, so if you haven't had one yet, start with the Workflow Audit. If you don't have Claude yet, the Claude Set-up is the place to begin.
Book a callA free 30-minute call to see if a Build suits you.
How it works
Tested before it goes live
I build one workflow at a time, unless two depend on each other. Nothing goes live until it's passed every test we agreed.
1The plan
- The plan and the tests. From your Audit report I write the plan and the list of tests each workflow has to pass. You agree them when you sign.
- Paid at signing. The establishment fee and each workflow are paid when you sign, and work starts once it's paid.
2Build and test
- Made-up work first. Each test runs on made-up examples on my own computer first. Any that need your real files wait for the next step.
- Then copies of yours. In a separate test folder, on copies of past jobs your named person makes. Your live files aren't touched, and nothing's sent out.
- Training. A hands-on session for the staff who'll use it, just before it goes live, with a written how-to and a one-page quick reference.
3Live, then handover
- A working week live. It runs on your real work for a week, and I check how it's going each working day.
- The handover meeting. Your named person signs the pass, and I walk you through your handover pack.
- After. A short follow-up session two to three weeks on, questions by email, Teams or phone for 30 days, and check-ins at 3, 6 and 12 months.
Book a callA free 30-minute call to see if a Build suits you.
What you get
Working jobs, and the paperwork behind them
Workflows that pass
Each one is tested against the criteria you agreed and signed off by your named person.
A handover pack
The how-tos, the test record and what was built, in one pack that grows with each Build.
Your team trained
A session before go-live and a follow-up after. Both cover where the tool falls short, how to check its work, and confidentiality.
What stays human, in writing
The steps that stay with your people are listed in the plan, each with the reason why.
It's yours
Your account and logins stay in your name, nothing's hosted by me, and my access is removed or given an end date at handover.
Check-ins
At 3, 6 and 12 months I check in on how it's running.
What's not included
What a Build doesn't cover
- An AI use policy. That's a job of its own, and it comes with a Set-up.
- Jobs that aren't in the plan, other systems, or moving data across. I'd quote those separately.
- Steps where a mistake could cost you a client, a penalty or your licence. Those stay with your people.
- IT security, integrations or custom software.
- Gaps in your email and accounts. I quote those separately, after your Audit.
- Legal, tax or financial advice.
Where to next
Other ways I can help
- Workflow Audit: the report every Build starts from.
- Claude Set-up: for a business that's new to Claude.
- Fix-up and Tune-up: for a Claude set-up that isn't working the way you expected.
- AI use policy: your rules for AI, written down.
Hi, I'm Chad.
AI is changing how small businesses work, and it's moving fast. I want to help you understand it well enough to make good decisions: what to hand over, what to check, and what to keep with your people.
I've built my own business on Claude. My social media runs on it, from writing the posts to scheduling them, and it works to rules I've set and maintain. I've got automated workflows right across the business, from mail and contacts to research and planning. Doing it myself is how I've learned what works and what doesn't.
I'm based in Toowoomba, I'll come to you, and you'll deal with me from start to finish.
- Privacy's part of every job.
- When I report on the AI tools your people use, I name the tools and the jobs. I don't say who uses what.
Questions
Things people ask
Do I need an Audit first?
Yes. A Build is made from the jobs your Audit picked out. If you go ahead within 90 days of your report, your Audit fee comes off the $1,500 establishment fee.
Will it pay for itself?
If a workflow won't pay for itself within 12 months, I won't build it. Your Audit report works that out from your own hours, costed at the award minimum for each role.
How is a workflow's tier set?
Your Audit report sets it from what the workflow does, and the tier sets the price above. Drafting, summarising or pulling details out of documents starts at Tier 1, and reviewing or analysing at Tier 2. It goes up one if what it makes has a figure your clients rely on, and one more if it's close to a rule you have to follow. Tier 3 is the top, and there your named person signs off what it makes before it's used. Personal information gets its own safeguards on every tier.
What if more of us need it?
The price covers two Claude accounts, the least a Team plan has. Each account past two is $150 inc GST per workflow.
Which Claude do we need?
If two or more of your people will use it, it goes on a Claude Team plan. For one person, Pro or Max is fine with "Help improve our AI models" turned off. You'll also need the Claude desktop app on the computer the workflow runs on. That's how Claude works with the files in the folder we connect, and it only can while the app is open. Claude in a browser or on a phone can't reach those files by itself.
How do I book?
Book a free 30-minute call. We'll talk about your Audit report, and if a Build suits, we'll plan from there.